Terms of Service Policy

Welcome to The Farmacy Wellness Boutique! These Terms of Service outline the agreement between you ("the customer," "you," or "your") and The Farmacy Wellness Boutique ("we," "us," or "our") regarding the use of our website, products, and services. By accessing or using our website and purchasing our curated wellness products, bundles, and/or supplement plans, you agree to be bound by these Terms of Service.

Product and Service Descriptions
We take pride in curating high-quality wellness products, bundles, and supplement plans to enhance your well-being. Our product descriptions and information provided on our website are for informational purposes only and should not be considered medical advice. We recommend consulting with a qualified healthcare professional before starting any new wellness regimen or supplement plan.

Ordering and Payment
To purchase our products, bundles, or supplement plans, you may be required to provide certain personal information and payment details. By placing an order, you represent and warrant that all information provided is accurate, complete, and current. You authorize us to process and fulfill your order, including charging the provided payment method for the total amount due, including applicable taxes and shipping fees.

Shipping and Delivery
We strive to provide prompt and reliable shipping and delivery services. Shipping costs and estimated delivery times will be communicated during the checkout process. Please note that delivery times may vary based on your location and other factors beyond our control. We are not responsible for any delays or issues caused by third-party shipping carriers. Any customs duties, taxes, or additional fees incurred during international shipments are the responsibility of the customer.

Returns and Refunds
Your satisfaction is important to us. If you receive a damaged or defective product, please contact our customer support team within seven days of receipt for assistance. We may require photographic evidence or return of the damaged item for verification. Refunds or replacements will be provided at our discretion. Please refer to our separate Return Policy for detailed information on our return and refund process.

Consultations and Supplement Plans
We offer curated supplement plans through consultations with our qualified healthcare professionals. Booking a consultation does not create a doctor-patient relationship. The information provided during the consultation is for informational purposes only and should not replace professional medical advice. Our supplement plans are personalized recommendations based on the information provided during the consultation. We make no guarantee regarding specific health outcomes or results from following the supplement plan recommendations.

Intellectual Property
All intellectual property rights, including trademarks, logos, and content displayed on our website, are the property of The Farmacy Wellness Boutique or our respective licensors. You are prohibited from using, copying, reproducing, or distributing any of our intellectual property without prior written consent.

Privacy and Data Protection
We are committed to protecting your privacy and handling your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

Limitation of Liability
To the extent permitted by applicable laws, The Farmacy Wellness Boutique shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our products, services, or website. This limitation of liability applies to all claims, including but not limited to, negligence, breach of contract, or any other cause of action.

Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of British Columbia, Canada. Any disputes arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms of Service periodically to stay informed of any updates.

Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at farmacy@hvhealth.ca.

By using our website, purchasing our products or services, or booking a consultation, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.